# Database Reactivation A Database Reactivation SMS template is designed to re-engage inactive leads and customers by sending personalized messages that remind them about the services and offers special promotions or updates. By encouraging them to respond, this keeps contacts engaged and increases the chances of bringing them back on board. In this demo, we demonstrate how SMS Database Reactivation works for a landscaping business within botmockups, showcasing its ability to seamlessly handle and respond to messages. {% embed url="" %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.botmockups.com/botmockups/templates/botmockups-templates/landscaping/sms-channel/database-reactivation.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.