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Learn how to upload a screenshot to botmockups when your website blocks iframing. This guide includes a step-by-step video using the Mobile Simulator Chrome extension.

Encountering an Error with Your Website URL?

If you're trying to embed a website in the web chat channel and encounter an error message on the right-hand side, don't worry! Some websites block iframing, which is the method we use to display live web pages. In these cases, you can simply upload a screenshot of the website instead.

Watch the video below to see how you can easily capture a screenshot using the "Mobile Simulator" Chrome extension. This will allow you to proceed with using botmockups effectively, even if direct iframing isn't possible.

Mobile simulator - responsive testing tool - Chrome Web Storechromewebstore.google.com